Last updated: September 3, 2026
Valour Africa Safaris & Treks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our safari booking services.
1. Information We Collect
We may collect information you provide directly, including:
- Personal Information: Name, email address, phone number, and country when you submit an inquiry or booking request.
- Travel Preferences: Destinations, dates, group size, budget, and special requirements when you use our tailor-made safari form.
- Communication Data: Messages and inquiries you send us via our contact forms, WhatsApp, or email.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide personalized safari recommendations.
- Process and manage your safari bookings and travel arrangements.
- Communicate with you about your trip, including itinerary updates and confirmations.
- Send promotional materials and newsletters (only if you opt in).
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our business interests.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Safari Partners: Hotels, lodges, and transport providers necessary for your booking.
- Payment Processors: Secure payment handling for booking deposits and payments.
- Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: